Primus Multifamily is a growing multifamily investment firm headquartered in Mount Pleasant, SC and focused on communities located in the Carolinas, Georgia and Florida. For over 20 years, our team has owned and operated apartments. We are successful because we are able to offer consistent service to both our residents and our clients as a result of our ability to recruit, hire and retain the apartment industry’s most talented people.
We are looking for an experienced and motivated Property Manager to join our team in the Charleston metro area. This position will be responsible for the oversight and management of one of our apartment communities located in the North Charleston submarket. We offer an excellent work environment, competitive pay and benefit package.
Duties And Responsibilities
- Leads, coordinates and facilitates leasing, resident retention, concessions and customer service activities. Maintains resident files. May provide direction and guidance to office team
- Collects rent from residents and posts into the AppFolio system. Processes all applicable deposits, rents, and other fees and ancillary revenues collected.
- Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period of time.
- Distributes renewal notices to current residents. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
- Performs leasing of units, including generating traffic and responding to telephone and Internet inquiries. Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits.
- Assists with the resolution of resident issues and complaints. May coordinate and attend social and other community events for residents.
- Ensures adherence to VW Multifamily policies and safety rules; complies with VW Multifamily policies for reporting incidents.
- May inspect recently vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics. Operates a motor vehicle.
- Performs other related duties as assigned to meet the needs of the business.
Preferred Qualifications
- 3-5 years of property management experience
Knowledge, Skills, And Abilities
- Knowledge of general bookkeeping and accounting practices
- Knowledge of property management business procedures
- Customer service skills and conflict resolutions skills to overcome objections and resolve issues
- Organizational skills to maintain records and schedules
- Knowledge of apartment management laws and regulations at the federal, state, and local levels
- Sales knowledge, skills and abilities to sell products and services to new and existing customers
- Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
- Skill and ability to clearly and concisely communicate verbally and in writing
- Critical thinking and problem-solving skills
- Proficiency with Microsoft Office applications (Word, Excel). Ability to learn and operate Entrata
- Ability to maintain confidentiality and maintain appropriate discretion
Physical And Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.